Complaints Information

Number

Date Received

Complaint Against

Complaint

Action Taken

1

11th December 2012

PCC

Not considered to be a complaint

No further action taken

2

13th February 2013

PCC

Not considered to be a complaint

No further action taken

3

29th April 2013

PCC

3 Complaints received in 1. 2 not considered to be complaints, 1 logged as a complaint and upheld.

No further action taken

4

17th May 2013

PCC

Complaint received

No further action taken

5

20th May 2013

PCC

Not considered to be a complaint

No further action taken

6

9th July 2013

PCC

Complaint received. More information requested.

No response received from complainant

7

22nd July 2013

PCC

General email received, not a complaint.

Referred to the OPCC

8

24th July 2013

PCC

Complaint received.

No further action taken

9

8th October 2013

PCC

Complaint received and considered to be repetitious.

No further action taken

10

23rd October 2013

PCC

Complaint received and considered to be repetitious.

No further action taken

11

23rd October 2013

PCC

Complaint received and considered to be repetitious.

No further action taken

12

15th November 2013

PCC

Complaint received and considered to be repetitious.

No further action taken

13

8th April 2014

PCC

Anonymous Complaint

Referred to the IPCC

14

4th June 2014

PCC

Complaint about the PCC not responding to correspondence about victim services

No further action taken

15

23rd December 2015

PCC

Complaint against the PCC for misconduct in public office

Referred to IPCC who found no evidence of misconduct. Referred back to Police and Crime Panel who also found no evidence of misconduct. No further action taken.

16

21st April 2016

PCC

Complaint for neglecting to disclose complete information/evidence in a complaint against the CC

No evidence found. No further action taken. Recommended complainant considered local resolution with Gwent Police.

17

13th June 2016

PCC

Complaint relating to an order to remove campaigners from a town centre

No evidence. No further action taken.

18

1st July 2016

PCC

Complaint for failure to investigate a complaint in a fair and transparent manner.

Considered the complaint to have been dealt with correctly. Requested an apology be given in respect of an administrative error.

19

2nd October 2016

PCC

Failure to hold the Chief Constable to account.

External police force investigation dhowed no case to answer.  Requested apology be provided to complainant for delay in providing information.

20

2nd November 2016

PCC

Complaint in relation to Gwent Police failing to to deal with accusations of criminal damage appropriately.

Complaint withdrawn.

21

19th April 2017

PCC

 

General complaint due to delay in response provided to complainant

OPCC asked to provide apology in respect of delays in responding to complainant.  No further action taken.

22

18th July 2017

PCC

Failure to hold the Chief Constable to account (linked to complaint 20 and 21)

No further action taken - complaint not upheld.

23

21st December 2017

PCC

Linked to complaints 20-22

No further action taken - complaint not upheld.

24

13th September 2018

PCC

Complaint against former PCC

No further action taken - complaint not upheld.

25

1st April 2019

PCC & DPCC

Complaint against PCC
and DPCC

No further action taken - complaint not upheld.

26

20th March 2020

PCC

Complaint against PCC

Complaint received 20th March 2020, completed and PCC asked to write to complainant to apologise for admin error.

27

4th March 2020

PCC

Complaint against PCC

Complaint dated 4th March 2020, completed and PCC asked to apologise for lack of response and provide a full response within 2 weeks or state why a response cannot be provided.