Supporting victims in Gwent
Police and Crime Commissioner Jane Mudd has made her first visit to Gwent Police’s victim care unit, and the victims’ support hub, Connect Gwent.
She met with victim care unit staff who are the main point of contact for victims following the report of a crime all the way to the conclusion of the criminal justice process. Specialist victim care officers work with police officers to ensure victims receive regular updates on their investigation. They also work with partner agencies to help people receive enhanced support when required.
Commissioner Mudd also visited Connect Gwent, which is a multi-agency victim support hub, bringing together organisations such as Age Cymru, Victim Support, Newpathways, Umbrella Cymru and the health service to offer victims of crime long term help, advice, advocacy and support.
Commissioner Mudd said: “Becoming a victim of crime can have a devastating impact on people’s lives and it is critical that we ensure the service we provide to victims is the best that it can be. I was very impressed with what I saw. Both the staff at the victim care unit working to support victims, and those from partner agencies which we commission to provide specialist services, are hard-working and dedicated to supporting our residents.
“I want to better understand the public’s perception of these services to ensure that we are getting it right. To have your say on this, as well as other policing issues in Gwent, please take the time to complete my survey, have your say, and help me make a difference to our communities.”